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Behavioural Economics: Insurance Fraud
Behavioural economics offers a fascinating possibility for tackling the problem of insurance fraud. Most insurance fraud isn’t carried out by weathered criminals, it’s conducted by ordinary people who...
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Zinc in Zambia: A case for behavioural design
The promise of behavioural economics is that small, cost-effective changes can have a big impact on behaviour. This could have been written for our project with ColaLife, which focuses on a small but...
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Which habits are bad for your business?
Are your services and communications ruled by historical decisions and habits, rather than what’s effective?I recently sent my android smartphone to get fixed and spent a week using an ancient old...
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A Framework for Tech-driven Behaviour Change
Here’s a useful framework for understanding and exploiting the role of technology in changing behaviour. It was presented at our inaugural Behavioural Meetup event by Adam Joinson, Professor of...
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Employee Loyalty and the Code of Silence
We’ve recently been doing a lot of thinking about how to improve honesty – whether people are putting extra items into their shopping bags at self-serve checkouts, or filling out insurance forms...
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Behaviour change: An education problem
With all the best intentions in the world; creating behaviour change in populations is hard. Even after years of informational campaigns, problems such as high alcohol consumption, obesity rates and...
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Discounts & Decision-making: A New Frontier for Waitrose?
Waitrose is generating significant media coverage for its new personalised discount scheme, Pick Your Own Offers, which gives customers an ongoing 20% discount on ten products of their...
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Performance Appraisal: Dump it, or fix it?
4 ways to reduce the pain of performance management “Perhaps no talent management process is more important or more reviled than performance management.” Effram & Ort, 2013 Following hot on the...
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Behavioural insight: New reads for a new year
.fusion-fullwidth-12 { padding-left: px !important; padding-right: px !important; }5 books to inspire change in 2016 New Years resolutions are notoriously troublesome – in spite of the best intentions....
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Can Leo’s climate speech actually change behaviour?
.fusion-fullwidth-1 { padding-left: px !important; padding-right: px !important; } .fusion-fullwidth-2 { padding-left: px !important; padding-right: px !important; }Leonardo DiCaprio used his Best...
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